Yeah… anyone who believes that meme has never interacted with a customer.
People who get angry about an emulator not having the right capitalization on a menu twelve layers deep is shitty. So are people who have a single site license but insist you need to add twelve features or they will take their business elsewhere. And they usually interact with Sales who give less than a single fecal particle and just make tickets and start blaming you for all the problems in their life.
The acknowledgement that actually reading the freaking manual is important is too real.
Was trying to change the windshield wipers on my car last year. Front was trivial but the latch on the rear was just complete insanity. Ended up watching two different youtubes for slightly different years before realizing the manual “might” cover this. And it had a BEAUTIFUL diagram showing exactly how to disengage and reengage that latch.